sk778 Terms and Conditions
Please read these terms and conditions carefully before using our platform. This document establishes the legal agreement between you and sk778.
Introduction and General Information
This terms and conditions document governs the use of the sk778 platform and all its services. sk778 is committed to providing a safe, secure, and fair online casino and betting experience for players in Bangladesh.
sk778 reserves the right to modify these terms and conditions, in part or in full, at any time. If you continue using the platform after updated terms are published, you will automatically be considered to have accepted the new terms. We therefore recommend visiting this page regularly.
Participation Eligibility
2.1 Age Limit and Legal Eligibility
The following conditions must be met to participate on the sk778 platform:
- You must be at least 21 years of age (for those aged 21 and above only).
- Online betting activities must be legally permitted in your location.
- You must be the owner of a valid and active bKash, Nagad, Rocket, or Upay account.
- You may only have one account in your own name; creating multiple accounts is strictly prohibited.
2.2 Prohibited Participation
The following individuals may not use the sk778 platform:
- Officers, employees of sk778, or their immediate family members.
- Anyone previously permanently or temporarily banned from our platform.
- Anyone who has voluntarily requested self-exclusion as part of responsible gaming.
- Anyone currently enrolled in a gambling addiction treatment program.
Account Registration and Management
3.1 Registration Process
You must provide accurate and complete information when registering an account. Providing false or incorrect information may result in account cancellation and forfeiture of deposited funds. If any of your details change, you must notify our support team immediately.
3.2 Account Security
It is entirely your responsibility to keep your password and login details confidential. You are solely responsible for all activities carried out from your account. If you suspect unauthorized access to your account, contact our 24/7 live chat support immediately.
3.3 Identity Verification (KYC)
sk778 reserves the right to initiate an identity verification (Know Your Customer) process at any time. The following documents may be requested for verification:
- A photocopy of your National Identity Card (NID), passport, or birth registration certificate.
- Proof of ownership of the mobile banking account used.
- Document proving your age.
Withdrawal processing may be suspended until verification is complete.
Deposit and Withdrawal Policy
4.1 Deposit Terms
- Minimum deposit amount: ৳300 (per method).
- Accepted methods: bKash, Nagad, Rocket, and Upay.
- The deposit account and the sk778 account must belong to the same person.
- Third-party deposits are strictly prohibited.
- Deposited funds are generally credited to your account within a few minutes.
4.2 Withdrawal Terms
- Minimum withdrawal amount: ৳800.
- Withdrawals are generally processed within 1 hour.
- Withdrawals can only be made using the original deposit method.
- Withdrawals may be restricted until active bonus wagering requirements are met.
- A withdrawal verification process may be required for security reasons.
4.3 Fund Protection
sk778 maintains the highest security measures to safeguard player funds. The platform uses SSL encryption to secure all transactions. However, if money laundering or any other illegal activity is suspected, the funds in the relevant account will be frozen and subject to investigation.
Bonus and Promotion Policy
5.1 Welcome Bonus
New members are eligible to receive a 100% bonus up to ৳5,000 on their first deposit. A 20x wagering requirement applies to this bonus.
- Each registered account is eligible for the welcome bonus only once.
- A specific time limit may apply to claiming the bonus — see current offers.
- It is not possible to have multiple bonuses active at the same time unless otherwise stated.
- Bonus funds cannot be withdrawn directly — they can only be used for playing.
5.2 VIP Cashback Program
sk778's VIP program has five tiers, each offering weekly cashback benefits:
- Bronze: Up to 0.2% weekly cashback.
- Silver: Up to 0.3% weekly cashback.
- Gold: Up to 0.5% weekly cashback.
- Platinum: Up to 0.6% weekly cashback.
- Diamond: Up to 0.8% weekly cashback.
It is possible to advance to higher VIP tiers through regular and active play. Cashback terms and conditions may change at any time.
5.3 Bonus Abuse
If bonus system abuse, bonus arbitrage, coordinated betting, or any other fraudulent activity is detected, sk778 reserves the right to cancel the relevant bonus, suspend the account, and where applicable forfeit funds, without prior notice.
Game Rules and Fairness
6.1 Fair Play Policy
sk778 uses software from internationally recognized game providers to ensure fairness across all games. These include games from reputable providers such as Pragmatic Play, Spribe, PG Soft, and JILI. Game outcomes are determined by a Random Number Generator (RNG) — no manipulation is possible.
6.2 Technical Issues
If a game round is left incomplete due to a disconnection, software error, or any other technical problem, sk778 will review the log files and make a decision. Our decision in such cases is final. Claims based on errors displayed through faulty games or advertisements will not be accepted.
6.3 Prohibited Activities
Any of the following activities are strictly prohibited and may result in account termination:
- Placing bets using bots, automated software, or artificial intelligence.
- Using multiple accounts or third-party accounts.
- Intentionally exploiting technical vulnerabilities in the game or payment system.
- Coordinated cheating with other players.
- Using a false identity or providing incorrect information.
- Money laundering or any other illegal financial activity.
Privacy and Data Protection
7.1 Data Collection and Use
sk778 collects and processes personal data for the purpose of providing its services. To learn more about how we collect, store, and use your data, please read our Privacy Policy. All transactions are secured through SSL encryption.
7.2 Cookies and Tracking
Cookies and similar technologies are used to operate our platform effectively. By continuing to use the website, you consent to our cookie policy. For more information, see our Privacy Policy.
Responsible Gaming
8.1 Commitment to Safe Gaming
sk778 believes that gambling is for entertainment, not a source of income. We place the highest priority on the mental and financial wellbeing of all our players.
- You have the option to set deposit and wagering limits for yourself.
- You can request a temporary or permanent account closure at any time.
- If you notice signs of gambling addiction, contact our 24/7 support team.
For detailed responsible gaming guidelines, visit our Responsible Gaming page.
Limits of Liability and Dispute Resolution
9.1 Limits of Liability
sk778 is not liable in the following circumstances:
- Loss caused by internet connection issues or a fault with your device.
- Service disruption caused by unforeseen technical interruptions.
- Loss resulting from sharing your account details with a third party.
- Any event beyond our control (force majeure).
9.2 Dispute Resolution
For any dispute or complaint, first contact us via our 24/7 live chat or by email at [email protected]. We will endeavour to respond within 48 hours. sk778's decision on dispute resolution will be considered final.
9.3 Account Closure and Termination of Service
sk778 reserves the right to close or suspend any account at any time, particularly when:
- A breach of these terms and conditions is established.
- Evidence of fraud, cheating, or illegal activity is found.
- Failure to complete identity verification or evidence of providing false information is found.
- Suspicious financial activity is detected.
You may also request closure of your own account at any time. Any valid balance will be available for withdrawal in accordance with the applicable terms.
General Provisions
10.1 Entire Agreement
These terms and conditions, the privacy policy, and the responsible gaming guidelines together form the complete legal agreement between you and sk778. These documents complement one another and should be read together.
10.2 Severability of Terms
If any condition of this document is deemed invalid by a court or arbitration authority, that condition will be removed and all remaining conditions will remain fully in effect.
10.3 Contact & Support
If you have any questions or need clarification about these terms and conditions, please contact us:
- 24/7 live chat support in Bengali.
- Email: [email protected]
For more information, visit our FAQ page, Privacy Policy and Responsible Gaming page.